All purchases are final but can be returned for store credit if;

• the item is un opened.

• the items have all Yossibox tags attached

• you take good care to avoid the transfer of of the items

 

All refunds will be made using store credit (coupon codes will be sent to you) and will be made by us no later than:

 

• 7 days after the day we receive items back from you

• If you’re unlucky enough to receive a faulty/incorrect item, please email our Customer Care Team shopyossibox@gmail.com with your order number and details, and we will be more than happy to help you.

 

For all  US exchange, please follow the quick and easy steps below;

 

• Email us shopyossibox@gmail.com -Tell us the reason you’re returning the item.

• Once approved, we would then send you exchange details

• Package up securely; Return your parcel to  (Details in Email)

• Please be aware that if you choose to return your parcel, the returns costs are to be paid by you.

• Don’t forget to obtain and keep your postage receipt in case your return gets lost on its way back to us.